Dear Mr Tran and Staff,

My Partner and I had a wonderful tour with your company. We travelled from Sapa in the north to Phu Quoc in the south. We travelled with your company for more than a month, and we enjoyed every moment. Your country, its people, and its food are wonderful.

We really appreciated your tour guides. Each one of them was special with their interests, some with artistic, historic, regional, and religious backgrounds. The northern mountain areas and the Mekong delta were truly highlights. Our photographs are so interesting as we go back, at leisure, to review them.

We recommend your company to all who are interested.

Thank you, Mike Elliott and Agnes Yu

Vancouver, Canada

Dear Mr. Hien Xuan Tran,

We would like to thank you for the tour organized for our group of 6 people. We had a good time and appreciate all the efforts you have done to make our journey pleasant and interesting. The Ha Long Bay cruise was nice and the food was fantastic! We were amazed by the peaceful views of the rice terraces in Sa Pa – this is the must to see of Viet Nam. The Saigon was our favourite city of the tour -especially the famous “Rex ” hotel built in Grand French colonial style.

We wish you all the best in the future and surely shall recommend your agency to our friends.

Kind regards,
Elena  Poliakov from Sydney, Australia

Thank you so much Huyen for all your assistance. Our holiday went so quickly but we definately intend to return to Vietnam to see more of your countries wonders. We have a gift we would like to send for Mr Minh. If we send it to your office would you please be kind enough to pass it on to him? I’ll try and put it in the mail next week.

A couple of Duncan’s work colleagues have indicated that they are interested in visiting Vietnam so we have passed on your contact details.

They may refer to Mark rather than Duncan though, as he tends to called by his second name at work (Duncan Mark).

Thank you again

Best wishes
Sue Norris

To The General Manager
On Monday, seven members of our family went on a short holiday to HCMC  with your company (book by my sister Grace Cher) and I wish to give you some feedback of our pleasant experience.
We had been to many countries on free and easy and guided tour, so much so that a holiday is routine for the family and the outcome is nothing special and predictable.
This is our first trip to Vietnam and prior to visiting this country. I heard of negative comments such as the taxi driver that is trying to take the tourist for a ride and back in Singapore when we had contact with Vietnamese in  the street. They seem to talk loudly which make us feel that they are aggressive.
After this visit, we love this country and the people especially in the Mekong area and the guide Mr An is one special person who make this trip a memorable one for my family. He is professional, sincere, honest which we had not met in any other countries (most guides are professional but focus on making commission only) A good guide differentiate your co from others and giving Mr An more jobs will be good for your co as well.
The tour bus driver is good. The hotel room is above our expectation. The taxi is good. We took seven trip in the city by Visasun taxi – no problem as advice by Mr An

Best regards.

Jeffrey Cher
Singapore

Hello Ms Huyen

Thank you for your email and we did complete a form given to us by our Guide Sopheak in Phnom Penh. We completed all details and ticked all the questions on your form.

We had a wonderful trip and our Guide and Driver were marvelous. The hotel was not as nice as the one in SiemReap but it was in a very good location right in the tourist area on the Mekong. The hotel staff were wonderful and couldn’t do enough for us. Our driver was a lovely man and our guide Sopheak was excellent.

Your company has made us very happy and if and when we come back to Asia we will certainly contact you. We have had contact from people in America asking us to give a reference about Eco Travel and of course we told them how good you were to deal with.

Thank you again for all your efforts and we wish you and your company all the very best.

Regards

David and Zan
 

Hello Ms Huyen

The trip was great – everything was very well organised. I wish we had some more time but we saw and did a lot in the time we had.

The hotels were all very good – well located and good facilities.
The guides were all good. Their English was pretty good – some better than others. Knowledge was also pretty good.
The only feedback I'd give which might be helpful is to provide some information on the history, background to places we visit, common Vietnamese phrases etc. I've travelled with Intrepid before and the trip notes they provide are really helpful.

Overall we had a very lovely time and everything was fantastic.

Thanks again

Alita

 

Dear Hien

So good to hear from you. We think of you often with fond memories. We tell all of our friends about you and our wonderful visit to vietnam. We will write to trip advisor and tell them all about you. I hope you and your family are well, and celebrating a wonderful holiday season.

Leslie and Lenny Alexander
 

Dear Sir and Ms Hein

Our trip in Saigon we great and have a very great time. Our tour guide Thanh Tran Ngoc speak very well in English and well experience tour person who know everything on places we visited. His knowledge is great that I highly recommend him to be then tour guide to our visitor. He is a very kind person who goes out of his way to give our needs on places we would like to see. He also walk with us and protected us where ever we go. The driver is also good driver and careful on his driving. My wife feel very comfortable with this driver.

I also like to thank Ms Hein on her itinerary she set for us. It was very well done. She go out of her way to make us happy. Surely I will pass this info to my colleagues with the department of foreign affairs and to our friends and the embassyies of Canada. The cost was right and the service was great.

Thanks  to Ms Hein and our tour guide, Tran.
 

Hello Hien,

Yes we do remember you and how helpful you were with all our travel enquiries. We had a wonderful time in your country and have very fond memories of our holiday there. We recommend you whenever we can and thank you for all your help.

We hope that you are also in good health and living a happy life too.

Thank you

Fondly

Deacon, Cathy and family
 

Dear Co Hien

Of course I remember you. I am not sure any of my friends have used your service as a result of my recommendation. Nevertheless I always talk highly about the Eco Tour as my family and myself were entirely happy with the way you conduct your business. And I sincerely wish my friends have an opportunity to tour Vietnam with your assistance.

I am fine, busy with work and home, as usual. I have no plan to return to VN in short time frame, however, if I do, I will stay in Hue a week or two, I believe one or two nights in Hue won't do the justice for this lovely city. Hue plays important role in me as the grandpa of my Mother was of Hue origin and one of my girlfriend in 1976/77 was also a Hue girl.

I hope everything is working well with you and if I visit VN in future, sure I will contact you for advice.

BB
 

Dear Ms Thai Thanh Hien

Thank you very much for your kind letter. I am fine and I hope, you are fine too.

As I was very satisfied with your services, I will recommend your company (and your webpage) to some persons in case, they have the in-tention to travel to Vietnam. I will also use your services again for any return trips to Vietnam in the future, maybe in two or three years.

For the moment, I wish you and your company nice and successful times.

Best regards

Beat Ellenberger
 

Dear M/s Thai,

Thank you for you email concerning your latest promotion.

We had a wonderful time in Vietnam on our previous trip and would definately recommend your company to my family and friends.

Will definately keep in touch.

With Best Regards,

Johnn Seah.